Enabling Excellence Through Employee Engagement
In my first month as an Operations Manager back in 2009 at an Automotive and Architectural Glass company, I faced a situation that completely shifted my perspective on productivity. One day, a Marketing staff member hurried over to the production line, handed the Quality Inspector a stack of yellow pad sheets—three pages, back-to-back and labeled …
Continue reading "Real Life Story: Is High Utilization Good?"
It was 2002, and I found myself in a meeting that can make or break my career. As a Senior Supervisor, I was the only non-manager in a room filled with 30 Managers and Directors. The air was thick with tension. The factory had failed to meet commitments for weeks, and our General Manager was …
This is the most fundamental question that every business owner or manager must answer. It is not enough to simply have a mission, a vision, or a great idea—the business must be financially viable to sustain itself and achieve its objectives. No matter the industry, function, or size, every business shares a common and inescapable …
Continue reading "Business Goals: Profitability vs Purpose Explained"
Principles are constant, observable, and logical. They offer coherence, comprehension, and consistency—providing a foundation for decision-making and guiding organizations in the right direction. These principles endure the test of time, shaping the way businesses operate and thrive. This is a culmination of decades of experience in manufacturing, supply chain, and operations management, blended with insights …
Continue reading "Master Operations Management: 7 Essential Principles for Leaders"
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