Winning in Business: Lessons from The Art of War

Sun Tzu’s The Art of War has been guiding military strategists for centuries. But what if I told you these same battle-tested principles could be the key to running a successful business? Whether leading a company or optimizing factory operations, the art of strategy remains the same: Know your battlefield. Control your resources. Lead with …

Building a High-Performance Culture: The Filipino Advantage

John Maxwell once said, “People don’t care how much you know until they know how much you care.” In today’s fast-paced business environment, a high-performance culture is not simply about meeting targets—it is about creating an environment where employees feel valued, empowered, and inspired to excel. At the heart of every thriving organization are engaged …

Beyond Improvement: The Power of Breakthrough Thinking

When I joined a new company as the Plant Manager back in 2019, the General Manager shared his dream with me which started in 2017: “Grow the company 5 times in 5 years.” That vision made me pause and think. At that moment, I knew that Lean, Six Sigma, and TOC would be essential but …

The Starting Point: You Don’t Know What You Don’t Know

When someone asks, “Why do I need that?”, it usually comes from a place of confidence—or assumption—that everything is already in order. But what if there are unseen gaps holding your organization back? At Engaged, we believe that true operational excellence starts with awareness. This is why we developed the 7 Fundamental Principles in Operations …

Real Life Story: Is High Utilization Good?

In my first month as an Operations Manager back in 2009 at an Automotive and Architectural Glass company, I faced a situation that completely shifted my perspective on productivity. One day, a Marketing staff member hurried over to the production line, handed the Quality Inspector a stack of yellow pad sheets—three pages, back-to-back and labeled …

Real Life Event: The Leadership Moment

It was 2002, and I found myself in a meeting that can make or break my career. As a Senior Supervisor, I was the only non-manager in a room filled with 30 Managers and Directors. The air was thick with tension. The factory had failed to meet commitments for weeks, and our General Manager was …

The Power of Employee Engagement: Driving Success from Within

Employee engagement is the heartbeat of a thriving organization. It goes beyond job satisfaction—it's about how emotionally committed employees are to their work, their teams, and the company’s mission. Engaged employees drive innovation, enhance productivity, and strengthen workplace culture, while disengaged employees can lead to higher turnover, lower performance, and reduced customer satisfaction. A company …

BREAKTHROUGH LEADERS: BRINGING THE 7 PRINCIPLES TO LIFE

In operations management, every principle matters. The 7 Fundamental Principles—The Goal, Throughput, Constraints, Variability, Smart Factory, Balanced Factory, and Breakthrough Leaders—work together as a cohesive system to drive efficiency, profitability, and long-term success. Each principle plays a critical role in ensuring that we make money and continually grow—not just for financial gain, but to fulfill …

Smart Factory: Enabling Excellence Through Technology

In the modern manufacturing landscape, technology is not just about automation—it’s about enabling excellence. A Smart Factory integrates advanced automation, real-time data, and connected systems to optimize operations, but its true value lies in how it empowers employees to make better, faster, and more informed decisions. By eliminating inefficiencies and providing instant access to critical …

Developing a Capacity Model: A Strategic Approach to Flow Optimization & Constraint Protection

In today’s competitive and ever-changing business environment, operational stability, agility, and scalability depend on a company’s ability to anticipate challenges before they occur. Surprises in capacity planning lead to production disruptions, missed deliveries, and revenue loss. To avoid such pitfalls, organizations must develop a robust Capacity Model—one that not only ensures enough capacity to meet …